Testimonials
All comments, feedback, suggestions, ideas, and other submissions provided to Builder Lake on or through this site (collectively, the “Comments”) remain the property of Builder Lake.
Builder Lake retains exclusive rights to use, publish, or reference the Comments for marketing, commercial, or other purposes. Builder Lake is not obligated:
- To maintain any Comments in confidence.
- To respond to any user Comments.
- To compensate users for any Comments submitted.
Testimonials, client logos, and other content may also be used across Builder Lake’s online and offline properties.
Account Area
The Account Area provides a secure space to communicate with Builder Lake. Users are responsible for monitoring their accounts for queries, project updates, or additional instructions. Failure to check the Account Area does not constitute grounds for refunds. For assistance, the Builder Lake support team can be contacted at any time.
Client Rights
- Safe Interaction: All transactions and communications are secured. Clients may also place orders via phone if preferred.
- No Obligation: Email updates, notifications, or other personal communication services are provided free of charge; clients are under no obligation to purchase services.
- Unsubscribing: Clients may unsubscribe from emails or modify preferences in the Account Area at any time.
Clients are encouraged to review all Builder Lake policies, including Pricing, Terms of Use, and other site policies. Builder Lake reserves the right to update policies or site conditions at any time. If any policy is deemed invalid or unenforceable, it will not affect the validity of other policies.
Updates
Clients may occasionally receive email updates about new services, functionality improvements, or special offers. Clients can manage email preferences in their Account Area.
Fraud Prevention
Use of stolen credit cards or fraudulent transactions is strictly prohibited and will be reported to federal and state authorities. Builder Lake actively monitors transactions to prevent cybercrime and protect clients.
Means of Communication
Clients may contact Builder Lake using the following methods:
- Chat on the website
- Email: info@builderlake.com
- Customer Service Call Center
No other methods are recognized as official communication channels.
SMS Terms and Conditions
By opting in, clients agree to receive SMS messages regarding service updates and support. Users may opt out at any time by replying STOP, or request help by replying HELP. Message frequency may vary; standard message and data rates may apply.
Builder Lake does not share SMS data with third parties or affiliates for marketing purposes. Opt-in information will remain confidential and will not be distributed outside the Builder Lake platform.